Kustomer integration

Kustomer is an AI powered customer service CRM and helpdesk platform that unifies conversations, orders, and customer data into a single timeline across email, chat, SMS, voice, and social channels. It helps support teams manage omnichannel interactions with AI agents and real time agent assistance so they can resolve inquiries with full customer context.

Connect Kustomer through Pango's prebuilt integration. Once it is linked, your Kustomer data flows to Pango automatically, with no custom development.

Connecting Kustomer with Pango lets a merchant surface live delivery tracking and order status inside the agent's customer timeline, so support reps can answer "where is my order" questions without leaving the conversation. It also lets post purchase and shipping events trigger proactive notifications and workflows in Kustomer.

No. The Kustomer integration is prebuilt, so most teams connect it without writing any code.

The Kustomer integration is included with Pango. Book a demo to see it working with your setup.