Pricing that fits your business
Start for free, then scale as you grow. Our prices adapt to your volume, with tailor-made solutions for businesses of all sizes.
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Free software + return shipping. All of Pango's best functionality.
Free
What’s included
- Returns software
- US & Canada domestic return labels
- Return drop-off points
- Advanced features
- AI Agent
- AI Agent Analytics
Advanced
Turn returns into a new revenue stream and optimize for sustainable growth.
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What’s included
- Shop Now
- Instant Exchange
- Bonus Credit
- Fraud prevention
- AI Agent
- AI Agent Analytics

“The platform puts our deliveries, tracking and returns on autopilot.”
Understatement Underwear
Fashion e-commerce
Talk to our e‑commerce operations specialist.
- Understand how Pango fits your shipping and returns flow
- See deliveries, tracking and returns run live on autopilot
- Ask your burning logistics questions
- Get a free shipping & returns audit for your store
We've been using Pango since the very beginning and it has been a game changer for our store. Before Pango, we struggled to find a returns and exchanges solution that actually worked for us, other platforms just didn't cut it. Pango helped us automate our returns and exchanges in a way that finally made sense for our business. The team is incredibly helpful, always open to new requests and …
Manon
CEO, SunDaze Surf
Pricing FAQ
Everything you need to know about Pango pricing and how we can customize it for your business.
Pango starts free — you can get started at no cost. Paid plans scale with your order volume and the products you use (deliveries, tracking, and returns), so you only pay as you grow. For a plan tailored to your volume and operational needs, talk to the Pango sales team.
Yes, absolutely. Pango specializes in custom pricing arrangements. You can work directly with the Pango sales team to create a plan that matches your specific order volume, operational complexity, and business goals. We can adjust per-order rates, offer volume discounts based on your projected monthly or annual shipments, and structure payment terms that work for your cash flow.
You have full flexibility. If volume-based per-order pricing doesn't fit your business model, the team can explore alternative structures like flat monthly fees, tiered platforms, or hybrid approaches. The goal is to find a pricing arrangement that aligns with how you operate and scale.
Pango is designed as one unified platform for shipping, tracking, and returns, but you can deploy it in phases. If you want to start with tracking and add returns and shipping operations later, that's possible. Your per-order pricing adjusts based on which features you're actively using, so you're not paying for unused capabilities upfront.
That's exactly what Pango delivers: shipping, tracking, and returns in one branded, seamless platform designed to boost retention, conversions, and revenue. You get a single per-order fee that covers the entire post-purchase experience, eliminating tool fragmentation and simplifying your tech stack. Volume discounts apply across the full platform.
Pango offers tiered volume discounts based on your monthly or annual order volume. The more orders you process through the platform, the lower your per-order rate becomes. We can customize discount thresholds and structures to match your growth trajectory. Discuss your volume forecasts during a demo so we can show you the exact pricing tiers that apply.
Pango is built with AI to automate and streamline operations across shipping, tracking, and returns. This means less manual work, smarter routing, faster issue resolution, and a better customer experience. During a demo, ask about specific AI-powered features that address your operational bottlenecks so you understand exactly where automation adds value.
Pango pricing adapts to your actual usage. If your order volume increases, you move into higher volume discount tiers and your per-order rate decreases. If volume decreases, pricing adjusts accordingly. We can also revisit your pricing structure mid-year if your business changes significantly, ensuring you're always on the right plan.
Yes. Pango is built for flexibility. Whether you have complex warehouse integrations, multiple fulfillment centers, international shipping, or specific return workflows, the team can customize the platform and pricing to match. Bring your operational requirements to a demo call, and we'll show you how Pango can be tailored to your exact needs while maintaining transparent, volume-based pricing.