Gorgias integration

Gorgias is a customer support helpdesk built for e-commerce, unifying email, live chat, SMS, voice, and social messages into a single inbox alongside an AI agent that automates common inquiries. It pulls order and customer data into each ticket so agents can view order history, edit orders, issue refunds, and reply across channels without leaving the platform.

Connect Gorgias through Pango's prebuilt integration. Once it is linked, your Gorgias data flows to Pango automatically, with no custom development.

Connecting Gorgias with Pango lets a merchant surface live delivery tracking and shipment status directly inside support tickets, so agents can answer "where is my order" questions with real-time data. It can also trigger post-purchase notifications and give support teams full delivery context without switching tools.

No. The Gorgias integration is prebuilt, so most teams connect it without writing any code.

The Gorgias integration is included with Pango. Book a demo to see it working with your setup.