Apple Messages for Business

Apple Messages for Business integration

Reach customers with rich, branded conversations inside the Apple Messages app.

Apple Messages for Business is a business messaging channel from Apple that lets companies chat directly with customers inside the Messages app on iPhone, iPad, Mac, and Apple Watch. It supports rich, interactive conversations for customer support and sales, including Apple Pay payments, appointment scheduling, quick replies, and list pickers, with customers starting chats from Safari, Maps, Siri, Search, and a brand's own website or app.

Capabilities

Checkout
Tracking
Returns
Visit Apple Messages for Business website

Status

Live

Region

Global

Category

Marketing

Frequently asked questions

Common questions about connecting Apple Messages for Business to your store with Pango.

Apple Messages for Business is a business messaging channel from Apple that lets companies chat directly with customers inside the Messages app on iPhone, iPad, Mac, and Apple Watch. It supports rich, interactive conversations for customer support and sales, including Apple Pay payments, appointment scheduling, quick replies, and list pickers, with customers starting chats from Safari, Maps, Siri, Search, and a brand's own website or app.

Connect Apple Messages for Business through Pango's prebuilt integration. Once it is linked, your Apple Messages for Business data flows to Pango automatically, with no custom development.

Connecting Apple Messages for Business with Pango lets a merchant send post-purchase notifications and delivery tracking updates directly into the customer's Messages app, so shoppers can follow their order and get answers about delivery in a familiar, native conversation. It gives merchants an Apple-native channel for order updates and delivery questions alongside Pango's post-purchase workflows.

No. The Apple Messages for Business integration is prebuilt, so most teams connect it without writing any code.

The Apple Messages for Business integration is included with Pango. Book a demo to see it working with your setup.