Developer Platform
One API for your entire shipping stack
100+ carriers, normalized tracking, checkout delivery options, returns, and analytics, all through a single REST API with webhooks and SDKs.
const pango = require('@pango/sdk');
const shipment = await pango.shipments.create({
from: { warehouse_id: 'wh_stockholm' },
to: {
name: 'Anna Svensson',
address: 'Drottninggatan 42',
city: 'Stockholm',
postal_code: '11156',
country: 'SE'
},
parcels: [{ weight: 1.2, length: 30,
width: 20, height: 10 }],
carrier: 'auto' // AI selects best
});
console.log(shipment.tracking_url);
// → https://track.pango.ai/SH9284...The complete shipping API
Every capability you need to build, integrate, or automate logistics, in one API.
Shipment management
Create, update, and cancel shipments. AI carrier selection, bulk operations, and label generation.
Rate shopping
Compare live rates across 100+ carriers in real time. Negotiate pricing applied automatically.
Tracking & events
Normalized tracking events across all carriers. Same schema whether it is DHL, PostNord, or UPS.
Returns & exchanges
Programmatic return creation, branded portal links, auto-approvals, and exchange workflows.
Checkout delivery options
Embed real-time delivery dates, pricing, and pickup points directly into your checkout flow.
Customs & compliance
Auto-generate commercial invoices, CN23 declarations, HS codes, and EORI validation.
Built for developers
REST API
Clean, predictable endpoints. JSON in, JSON out. Versioned and backwards-compatible.
Webhooks
Signed events for every status change. Automatic retries with exponential backoff for 72 hours.
Sandbox
Full test environment with mock carriers, simulated tracking, and test label generation.
SDKs
Official Node.js, Python, and PHP. Typed models, error handling, and automatic retries built in.
Auth & SSO
Scoped API keys, OAuth 2.0 for user-facing apps, and SAML SSO for enterprise teams.
Performance
< 200ms average response. Rate shopping in < 500ms. Label generation in < 1 second.
Connects to your entire stack
Pre-built connectors for e-commerce platforms, ERPs, warehouse systems, and order management. Or build your own with the API.
E-commerce
ERP
WMS
OMS
Core endpoints
Every shipping operation, one API call away.
Go live in 3 steps
Most developers ship their first parcel within an hour.
2 min
Get your API key
Sign up and generate a key. Sandbox credentials included automatically.
1 min
Install the SDK
npm install @pango/sdk, or use the REST API directly.
5 min
Ship your first parcel
Create a shipment, get a label, and a tracking URL.
API FAQ
Common questions about the Pango developer platform and API.
The full shipping lifecycle. Create shipments with AI carrier selection, compare live rates across 100+ carriers, generate labels in PDF or ZPL, track parcels with normalized events, process returns with branded portals, embed checkout delivery options, and connect to ERP, WMS, and OMS systems. Every feature in the Pango dashboard is available through the API.
Official SDKs for Node.js, Python, and PHP with typed models, error handling, and automatic retries. Pre-built connectors for Shopify, WooCommerce, Magento, and major ERP/WMS platforms. Community SDKs for Go and Ruby. Or use the REST API directly from any language.
Yes. Every account includes a sandbox with test carrier credentials, simulated tracking events, mock label generation, and test webhook delivery. Build and validate your entire integration without shipping real parcels or incurring carrier charges.
Every carrier sends tracking data in a different format. Pango normalizes all events into a single, consistent schema, regardless of carrier. You get the same event structure whether the parcel is with DHL, PostNord, or UPS. No need to build carrier-specific parsing logic.
SOC 2 Type II certified, fully GDPR compliant. API keys are scoped with granular permissions. OAuth 2.0 for user-facing integrations. SSO via SAML for enterprise accounts. All API traffic is encrypted with TLS 1.3. Webhook payloads are signed with HMAC-SHA256.
100 requests per second on standard plans, dedicated limits for enterprise. 99.99% uptime SLA. Average response time under 200ms. Rate shopping across all carriers returns in under 500ms. All endpoints return rate limit headers for automatic backoff.