"Inbound receipt at sub depot" is a tracking line people paste into search whole, usually from a parcel that left a retailer abroad on an Asendia service, because it names a building type they have never heard of and says nothing about a city or a date. The sibling searches, "what is Asendia inbound" and "Asendia inbound", are the same question from the other side. This page explains whose scan it is, what it records, what "Asendia inbound" means, what comes next, how long the stage takes where the live pages state it, and when to act. Asendia's own wording is from its shopper-support page, fetched on 2026-10-26; the full Asendia sequence is in Asendia tracking statuses.
Short answer: "Inbound receipt at sub depot" means a parcel, usually still inside a bag or consolidated shipment, has been scanned into a smaller, regional depot ("sub depot") on its way toward the delivery area; "inbound" is the direction, into the building, and "receipt" is the scan at the door. It is a transit scan, not a delivery scan, and not yet the local depot that serves your address. "Asendia inbound" is the arrival scan at the destination-side Asendia unit before the handover to the local delivery company; Asendia's own page says that "Asendia works with local delivery companies to handle the delivery to your door or collection point" and to "track your parcel to see who that is". Neither Asendia nor its partners publish a definition of "inbound receipt at sub depot", so its position is read from the stages their pages do describe. The next scans are a departure from the sub depot, an arrival at the local depot or the handover to the local carrier, then out for delivery.
Whose scan it is
Asendia is a cross-border postal and parcel network: it collects parcels from retailers, moves them internationally and hands them to a local delivery company in the destination country. Its shopper-support page describes the model in its own words: "Asendia works with local delivery companies to handle the delivery to your door or collection point. Track your parcel to see who that is." The scans a shopper sees therefore come from two sources: Asendia's own units ("dispatched by Asendia", "processed in facility", "departed Asendia facility", "Asendia inbound") and, after the handover, the local partner's depots. "Inbound receipt at sub depot" is depot vocabulary, the kind a regional parcel network uses, and it appears on the destination side, after the international leg. Asendia does not publish a status glossary, and no partner page we could open names this string, so this page does not attribute it to one named carrier; the tracking page itself shows which company produced it, and that company's own tracking, under its own number, is where the detail is.
What the scan records
Three words carry the meaning. "Inbound" is a direction: the parcel is arriving into a building, not leaving it; the live guide to depot wording puts it as "'inbound' points at a parcel arriving into that depot, while 'at depot' points at one already there", and "'inbound' is a direction word, not a promise". "Receipt" is the scan at the door, the moment the building takes responsibility for the bag or the parcel. "Sub depot" is a smaller depot below a hub in the network's hierarchy: a hub sorts by region and pushes parcels onward, a depot sorts by street and pushes parcels onto vans, and a sub depot sits between them, serving a sub-region. The distinction matters for judging distance: a parcel at a hub or a sorting centre may still have hundreds of miles to travel; a parcel at the local depot has none; a parcel at a sub depot is in the right region and one step from the local depot. What hubs and sorting centres do is in sorting center meaning, and what the last depot means is in at local depot meaning.
What "Asendia inbound" means
"Asendia inbound" is the arrival scan at the destination-side Asendia unit, the pair to "departed Asendia facility" on the origin side. It records that the parcel has landed in the destination country or region and is in Asendia's hands there, before customs where it applies and before the handover to the local delivery company. The hub's table reads it as "arrival scan at the destination-side unit before handover", with nothing to do. "What is Asendia inbound" is therefore answered by the model above: it is Asendia receiving the parcel on your side of the border, not the local carrier receiving it near you.
What comes next
The usual order on the destination side: "Asendia inbound" (Asendia's destination unit), the customs stage where applicable, the handover to the local delivery company (often with a new tracking number), then that company's own scans: inbound receipt at a sub depot or hub, departure, inbound receipt or "at local depot" at the depot that serves your address, out for delivery, delivered, or a collection notice if the parcel goes to a pickup point. "Inbound receipt at sub depot" sits in the local company's part of that list, one or two scans before the local depot. If no further scan follows for a day, the parcel is normally waiting for the next line-haul to the local depot.
How long
Only what the live pages state. Asendia publishes no transit time per stage; its shopper-support page says, on a parcel that seems late, "Try tracking your parcel first, it might be with you soon." The live depot guide's practical reading is that a parcel at a depot normally moves to the next scan within a day, and that a depot scan stops being normal when nothing follows it for two working days. No delivery time is stated here from the sub-depot scan.
When to act
- "Inbound receipt at sub depot" today. Nothing to do; expect a departure or a local-depot scan within a day or two.
- Two working days with no scan after it. Check the local delivery company's own tracking with the number on the Asendia page; Asendia's guidance is that "if the delivery company cannot resolve the issue or tracking shows the parcel is still with Asendia, in most instances you will need to contact the retailer you shopped with".
- A missed delivery after it. Asendia's page: "You should receive a calling card (physical or/and electronic) from them with instructions on what to do to rearrange delivery or organise a collection."
- Lost or damaged. Asendia's page: "If your parcel is lost or damaged, you should contact the retailer you shopped with."
- Delivered, nothing received. Check the safe place, neighbours and the pickup point, then the retailer the same day; the checklist is in package says delivered but not received.
For merchants
A cross-border handover model like Asendia's is the hardest case for a tracking page: one shipment, two or more carriers, a quiet middle, a customs stage and a changing tracking number, and depot vocabulary like "inbound receipt at sub depot" reaches the customer with no place and no date. A brand shipping on these networks fixes it by stitching the linehaul and the last-mile numbers on one record and showing milestones in plain words ("landed in your country, with the local carrier, at your local depot, out for delivery") with the expected date beside each. Pango normalises the statuses of every connected carrier into one milestone set, stitches the international and the last-mile numbers on one order record, and sends the handover and delay messages automatically. If this vocabulary is generating tickets, the options to compare are in carrier management software.
The bottom line
"Inbound receipt at sub depot" is a parcel arriving into a regional depot one step from the local one, and "Asendia inbound" is Asendia receiving it on your side of the border. Both are transit scans. Expect the local-depot scan within a day or two, check the local carrier after two quiet working days, and go to the retailer if the parcel stays with Asendia.
